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Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

Why choose Ismile Pod?

Ismile Pod is simply the best there is. You get our sleek photo booth combined with the best service. Our open style booth will blend right in with your event décor and won’t stick out like a sore thumb and our fun packages are packed with more free features than any other out there. We do offer a closed version also that can add that extra level of fun.

What Does Your Photo Booth Look Like?

Our photo booth is unique and is nothing like the traditional booth. Our  open  style booth takes up less space and your guests can see how much fun others are having so even the shy ones will want to join in the fun too. Our booths are very modern and sleek.

How much floor space do I need?

Our open concept photo booth requires a minimum of 7ft x 7ft x 8ft Tall.

How many people can fit inside a photo booth?

Our photo booth setup can fit up to as many people that can fin in the picture frame on the screen. It varies on styles and options.

Is your photo booth wheel chair accessible or child friendly?

Our new booth is wheelchair friendly and can be used by children as the height is adjustable. Please let us know during booking.

 What do I need to provide?

A dedicated 3 prong power outlet, indoor or covered space for the booth, next to a wall if possible. If you don’t have an indoor area or covered outdoor area or a 10×10 EZ UP, we can supply a tent for a small fee ahead of time.

Will I have an onsite attendant?

Our photo booth is fully automatic and we also have our SMILE makers at every event to assist all your guests. Your guests touch the screen to start a session, pose, and collect prints in the back. While you don’t need an attendant, you have some one there the entire time.

What if something goes wrong?

We test our equipment before it leaves our warehouse and also after setting up at your event so we catch and fix any issues. Our staff is trained to troubleshoot issues and correct in a timely manor. We also have tech support for the booth online to help fix issues also. But you probably won’t need to.

When do you arrive to set up the photo booth?

We will arrive at your venue minimum of 45 minutes up to one hour before your event start time. Setup time is included in our packages.

What areas do you serve?

We can assist anywhere you need us. We have national teams just about everywhere.

Why are your prices so affordable?

We don’t believe you should break the bank to create fun memories with your friends and family that’s why we’ve gotten creative and offer you the fun basics, great quality at the most affordable prices.

Do you have any specials or promotions?

From time to time we run limited time promotions. Follow us on Facebook to find out more or sign up for our Newsletter below.

Do you offer discounts for charity?

We do have special all the time give us a call and ask. We do have freebies for charity organizations so please contact us.

Do you offer any customization?

Yes. We customize your prints with your logo, text colors and theme, you can also choose your backdrop with our custom upgrade. Check out our upgrades for more info on customization options.

Can you do strips or different print layouts?

We sure can. Check out our design page for some layout ideas. We can do absolutely any layout you can imagine. There are no limits so just let us know.

Do you offer a scrapbook package?

Yes for a added fee.  Photo strips work best but for postcard prints, but 4×6 layouts can also be used. We also have custom designed pages if you need to match your style and your event.

How many pictures can my guests take?

Unlimited means unlimited. Your guests can take as many photos as you like throughout your event so your guests can be as goofy as they want to be. We have unlimited prints to go with that too.

How many prints do my guests get?

Every one in the picture will get a  2 x 6 strip or single 4 x 6 postcards per photo booth session.This depends on your package.

Are the photo printed immediately?

Yes. The photo strips are printed in about 11 seconds

Are the photos of high quality?

Our self serve photo booths are equipped with high definition DSLR cameras, the touch screen display lets you see your photos in live view as you pose and then our printer with dye sublimation technology prints out your photos. We also use continuous lighting  and flashes for better quality prints.

Can we choose Color or Black & White photos?

Yes. Your guests can choose to apply photo filters after each photo session.

Do I get a copy of the images from the Photo Booth after the event?

Absolutely, at the end of your event, we provide you a flash drive with all the photos your guests took so you can print later or upload to social media. You get the full size high definition pictures too.

Do you have a social media sharing?

Yes we do. Your guests have the option to email their photos to themselves so they can show their friends how much fun they are having at your event. We do have a fee for social media stations depending on packages.

How do we secure a date for the photo booth?

Securing your date is easy. Just contact us, tell us what you want and a bit about your event, send us your service agreement and deposit and your date is booked.

How far in advance should I make a reservation?

We accept last minute bookings subject to availability. In order to provide you the best service, we recommend you secure your date at least one year to 2 weeks in advance a our dates fill up fast. You can also book as far back as two years.

Do you need a retainer to reserve the Photo Booth?

Because our booths are popular, we sell out our dates quickly. Your signed contract plus  a retainer is required to reserve your photo booth rental. We may have other options for you so please contact us.

Is my payment refundable?

The retainer is not but under certain conditions balances might be refundable up to 30 days prior to your event.

How can I pay for my photo booth event rental?

We accept all major credit cards via our secure payment gateway provider PayPal. Once we have received your contract, and your retainer we will send you your login to plan your event.

We’d love to hire a photo booth from you – what next?

We are so happy you chose us to provide the best experience to your guests at your event. Click the link below to begin your booking or ask a question.. dave@ismilepod.com